Terms and Conditions

Effective Date: July 2026


Welcome to Blue Wash Cleaning. These Terms and Conditions govern your access to our website, request for quotes, booking of services, and the operational relationship between you (the "Client") and Blue Wash Cleaning (the "Company," "we," or "us").

By scheduling a service or utilizing our digital platforms, you explicitly agree to comply with and be bound by the following terms. Please read them carefully before finalizing your appointment.

1. Corporate Identity and Jurisdiction

Blue Wash Cleaning operates as a legally compliant commercial entity under official EIN #39-4584573. All agreements, services, and legal actions arising from these terms are governed strictly by the laws of the State of New York, with primary service execution occurring across our designated Nassau County footprint (including Valley Stream, Long Beach, Rockville Centre, Lynbrook, Oceanside, and Inwood).

2. Service Scope and Exclusions

We provide high-quality residential, deep cleaning, kitchen sanitization, move property turnovers, and commercial office cleaning. To maintain our healthcare-inspired standards of specialized care and protect the structural integrity of your property, the following tasks are strictly disallowed and excluded from our scope of work:

  • Carpet cleaning and shampoo carpet cleaning
  • Grout scrubbing and tile/grout restoration work
  • Gutter cleaning
  • Post-construction cleanup or biohazard remediation

Select appliance interiors (specifically inside the refrigerator and inside the oven) are not covered under standard or deep packages but can be explicitly included as premium booking add-ons.

3. Client Cooperation and Property Access

To ensure a successful, seamless service, the Client must agree to the following operational parameters:

  • Utility Requirements: The property must have fully functional electricity and running water. If utilities are disconnected, the team cannot execute the service, and a cancellation fee will apply.
  • Safe Working Environment: The property must be free of biohazards, untethered aggressive pets, and hazardous environmental conditions.
  • Entry Protocols: The Client must provide clear entry access (lockbox code, key, or property presence) during our scheduled arrival window.

4. Flexible Recurring Accounts and Loyalty Pricing

We believe in contract-free flexibility. Clients enrolling in our recurring maintenance plans receive automated loyalty discount tiers:

  • Weekly Service: 20% discount per visit
  • Bi-Weekly Service: 15% discount per visit
  • Monthly Service: 10% discount per visit

Because these discount tiers are provided on an ongoing basis without a rigid long-term contract lock-in, skipping or altering appointment patterns consistently may result in an automated adjustment back to our standard one-time service rates.

5. Cancellations, Rescheduling, and Lockouts

We lock in dedicated staff and specialized equipment for your property. If you need to change your service window:

  • Notice Requirements: Cancellations or rescheduling requests must be submitted during our standard business hours (Monday through Saturday, 9:00 AM to 5:00 PM) at least 24 hours prior to your scheduled appointment.
  • Late Cancellation & Lockout Fees: Cancellations made with less than 24 hours' notice, or instances where our mobile crew arrives at the property and is locked out or turned away, will incur a standard lockout/late cancellation fee.

6. Payments, Billing, and Account Adjustments

  • Payment Terms: Payment is due upon completion of the service. All credit card or electronic banking payments are processed via our secure, PCI-compliant third-party subprocessors.
  • Collections: Unpaid balances remaining past due are subject to administrative collections and legal recovery actions under New York State commercial statutes.

7. Liability Protection and Damage Claims

  • Hiscox Liability Insurance: Blue Wash Cleaning treats your home, high-value kitchen appliances, and corporate offices with absolute precision and respect. For your complete peace of mind, our business operations and field crews are backed by professional liability insurance through Hiscox.
  • Filing a Claim: In the rare event of accidental breakage or damage to structural property caused directly by our cleaning crew, the Client must report the issue within 24 hours of service completion. Claims must be accompanied by photographic evidence and submitted directly to management. We reserve the right to repair or replace the verified damaged item before insurance intervention.

8. Staff Solicitation Restraint

Our professional, bilingual team members represent our core company infrastructure. The Client explicitly agrees not to solicit, hire privately, or contract directly with any Blue Wash Cleaning employee for independent property services outside of our official booking system during their employment and for a period of one (1) year following their termination from our company.

9. Modifications to Terms

Blue Wash Cleaning reserves the right to amend, update, or reformat these Terms and Conditions at any time. Any changes will be posted with an updated effective date on this page, and continued use of our services constitutes acceptance of the modified terms.


If you have any questions or require clarification regarding these terms, please contact Blue Wash Cleaning during our operational hours from Monday through Saturday, 9:00 AM to 5:00 PM.